Session Descriptions & Speaker Bios

SAHMA Virtual Leadership Conference Session Descriptions:

Assistance Animals
Assistance Animals vs Companion Animals - are they the same - are they different?  What are they anyway?  This session will cover the definitions and our responsibilities in regards to animals at the properties.

Best Practices for Employee Retention Panel
This panel discussion will include best practices for employee retention.


Bounce Back - The Power of Resilience
Challenging times require us to rebound quickly. The new normal is not normal. Toni presents a clear action plan and proven techniques for dealing with constant change. Her empowering message focuses on practicing resilience in our interactions, written and spoken communication, delegation, listening, and goal planning for optimal teamwork. Learn the power of resilience to establish a clear vision, inspire commitment, and maintain momentum. Bring your entire team for an upbeat, fun, interactive program that will refresh their hearts with a renewed commitment to practice resilience daily.


Basic EIV
What are the basics you need to know about EIV to do your job? And maybe more important, what do you need to know to make sure that you are doing what you need to do to try to avoid a finding on your MOR (Management and Occupancy Review). And what about all those reports? What do you really do with them? Have your questions ready for this webinar as EIV can still be confusing.


How to Recognize Common Mental Illnesses in your Community and How to Best HelpThis session will examine best practices for serving residents with behavioral health needs and provide clinical case examples of best approaches you may use to support your residents/clients living as fully as possible in senior living settings. 


Penny Jar Marketing - Creativity with CENTS!
Grab your Penny Jar and head for Toni Blake’s program filled with creativity with CENTS! Building the perceived value of your community attracts a higher quality tenant. This business is not just about being full, it’s about what you are full of! Value is found in much more than just the physical features of your community. Learn how to add value to your community with customer service, resident appreciation, FREE area resources and a creative marketing plan. Learn how to turn a small investment of time and money into huge improvements in community quality of life, attract higher quality residents and build loyalty into your current resident relations.


Performing A Safety Assessment and Job Hazard Analysis
Workplace safety is extremely important within the property management sector. This session will help participants gain a better understanding of the legal implications of and requirements to perform a hazard assessment and job analysis and what hazards currently exist and what can be done to mitigate possible incidents, accidents and/or illnesses. Participants will learn the key elements of a safety assessment and job hazard analysis, including:

  • How injuries on the job affect both you and the company
  • ​How to perform a safety assessment and what to look for
  • What part the job hazard analysis plays in the overall safety assessment
  • Develop strategies to address hazards identified?

Preparing for MOR
Be prepared for an MOR before it happens. This webinar will provide you with the information you need for a successful MOR. It is designed for all knowledge levels, whether you're brand-new to multifamily or an expert in the field. Learn what to look for and to expect when inspectors show up at your property. From file reviews to physical inspections, this is a must have webinar.


Preparing for REAC
If you get worried about your next REAC inspection, let Joseph Henry with Professional Compliance Solutions help prepare you. In this session, we will cover all inspectable areas and how to “score” big on your next REAC.


Project Management Best Practices

Property professionals are often called upon to perform a variety of project management oversight responsibilities and related tasks for owners. In this session, we will review how best to handle this multi-faceted process.

Learn key elements required for you to be successful including;


  • Knowing the owner/client objectives
  • Visualizing project goals and benefits
  • Managing the process and deliverables
  • Communicating with the stakeholders
  • Understanding the constraints and how they impact time, costs, and performance
  • Scope creep and how to avoid it
  • The project closeout process

Spotlight on Assets
Session Description Coming Soon!

Tax Credit: Getting Files Approved Fast
Session Description Coming Soon!



Speaker Bios:

Anita Moseman
President, The Monfric Realty, Inc.
Anita Moseman is President of The Monfric Group, a property management, development, and consulting firm based in Grand Junction, Colorado. She has been in the affordable housing industry for over 38 years. These 38 years of hands-on experience in the industry help her relate to her students and their issues. Ms. Moseman holds numerous certifications including the following:  NAHPe , SHCM, CPO, FHC, and RAM. She is a national trainer and has trained NAHMA’ s CPO (Certified Professional of Occupancy) course and FHC (Fair Housing Compliance) course. She has trained the RAM certification course, marketing, occupancy courses, tax credit courses, and organizational courses for Multi-Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations including HUD and Contract Administrators. Ms. Moseman has served on the Board of Governors of RAM, as a board member of RockyAHMA, and as a technical advisor for SHCM and HCCP.  She has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

Joseph Henry

Owner/Trainer, Professional Compliance Solutions, LLC
Professional Compliance Solutions, LLC is owned by Joseph Henry. Joseph is a Certified Property Manager (CPM) and Housing Credit Certified Professional (HCCP). He began his career in the Affordable Housing industry in 1986. Since this time, he has brought about significant insight into training and how to help people understand and learn about regulations that will assist the Housing Professionals in all aspects of the job. Beginning his career as a maintenance person, Joe has a real-world perspective on what we do, and why we do it! Whether you are a seasoned professional or just beginning your career in Affordable Housing, Joseph delivers the best training possible.

Laura Jalbert

Owner/Clinical Director, Mindful Transitions, LLC
Laura Jalbert is an LCSW and the owner of Mindful Transitions, LLC, a private mental health practice employing 16 social workers. Mindful Transitions serves older adults (as well as their families) who reside in independent and assisted living settings around the Atlanta area. Laura’s clinical experience includes managing an Assisted Living Memory Care unit, psychiatric and medical inpatient work with adults and seniors needing emergency medical and mental health assessment, crisis stabilization, intervention, and, later, outpatient work in a psychiatric office setting prior to starting Mindful Transitions. Laura has completed additional training and certification in holistic integrated mental health practices and forensic social work. 

Scott F. Ployer
Founder and President, National Property Management Strategies Group, LLC

Scott Ployer is an established, well-respected 35-year real estate, property management, facilities, construction and safety management executive. His unique blend of capabilities and proven track record of affecting positive changes have saved owners many millions of dollars over three decades. During his career, Mr. Ployer has managed all types of properties including; residential, commercial, industrial, office, and government buildings. He also served as a receiver’s administrator by the U.S. Bankruptcy Court, Fannie Mae, Freddie Mac, the RTC and for Ocwen Federal Bank, to reposition REO/MIP properties. Mr. Ployer’s specialties include, but are not limited to all facets of property operations and asset management, development and oversight of environmental health & safety, risk management and mitigation programs, financial analysis and due diligence, capital planning and asset  preservation, as well as implementing energy and sustainability initiatives. Mr. Ployer is also a national trainer, speaker, subject matter expert and curriculum advisor. Mr. Ployer provides owner’s project  management (OPM) oversight for a variety of construction, renovation, rehabilitation and insurance restoration projects.  As a licensed construction supervisor and former general contractor himself, he understands an owner’s needs and objectives and knows how to achieve them, in accordance with prescribed Codes and standards and within budget. Mr. Ployer has earned many industry certifications, designations and licenses including: Certified Property Manager (CPM®), Certified Safety Manager (CSM), Master Facility Executive (MFE), National Affordable Housing Professional – Executive (NAHP-e), The Credential for Green Property Management (CGPM), Certified Financial Manager (CFM), Tax Credit Specialist (TCS), Site-Based Budget Specialist (SBBS) and Senior Housing Specialist (SHS), Unrestricted Construction Supervisor License, OSHA 10 / OSHA 30, and Lead Paint Safety Practices – RRP & LSR Certificate.


Stacy Day
Vice President Operations, Innovation, Karen A. Graham Consulting, LLC
A highly experienced professional in the multi-family property management industry, Stacy Day has over 25 years of experience in the affordable housing industry. Ms. Day has held Vice President roles in both Compliance and On-Site Operations, so she understands the challenges to keep the bottom line in check while staying in compliance! She focuses on training tips for lease-ups and resyndications by blending management and compliance operations for optimal results. She has always been hands-on and works closely with the on-site property staff to ensure a true understanding of what is happening in “the real world”. Her years of experience allow her to provide next-level support regardless of the circumstances.


Toni Blake
Toni Blake is a popular keynote speaker and comedienne. Her presentation style is unique with a “laugh while you learn” combination of education, comedy, and a large dose of enthusiasm. She is recognized for her research and innovative concepts in customer service, sales, and marketing. She has been published in many industry trade magazines and is a popular guest on multifamily radio and podcast episodes. She has over 30K followers in social and over .5M views on her Facebook videos. She is a burst of energy and filled with wisdom. Ms. Blake is passionate about being an agent of positive change.

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