Program Compliance Coordinator

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Program Compliance Coordinator
9/9/2022 | Tennessee Housing Development Agency | East, TN


Division: Compliance and Asset Management
Reports to: Program Compliance Manager
Location: East TN (Knoxville or Tri-Cities area)Various Locations
Full-time/Part-time: Full-time
Salary Grade: 32
Monthly Salary Range Minimum: $3,710
FLSA Classification: Non-Exempt (01)

Critical features of this job are described under the headings below. They may be subject to change due to changes in our business processes or other business-related reasons.

POSITION SUMMARY: Monitors program participants (properties) to determine compliance with federal and state regulations and conducts on-site reviews of assigned properties.

Essential duties and responsibilities include the following. Other duties may be assigned.
• Oversees a portfolio of Low-Income Housing Credit properties to determine compliance with Internal Revenue Code (IRC Section 42, Treasury Regulations, Uniform Physical Condition Standards (UPCS), the Qualified Allocation Plan, the Multifamily Tax-Exempt Bond Program Description, and civil rights requirements.
• Oversees a portfolio of HOME, National Housing Trust Fund (NHTF) and Competitive Grant (CG) properties to determine compliance with applicable regulations of the U.S. Department of Housing and Urban Development (HUD) and THDA program requirements.
• Conducts on-site compliance reviews for Low-Income Housing Credit (LIHC) properties, HOME, NHTF, and CG rental properties.
• Makes annual determinations of compliance based on the property data submissions by program participants.
• Provides a variety of compliance reports to program participants and other interested parties.
• Researches regulations and assists in the development of monitoring processes, program guidebooks and internal policy and procedures to ensure an effective compliance program.
• Maintains a current awareness of compliance issues as they impact the long-term affordability of properties allocated Low-Income Housing Credits and other assigned programs.
• Assists with the development of training activities for the division, including conducting compliance and end user system training for internal and external customers.
• Maintains effective working relationships primarily by providing technical support to owners, property managers, United States Department of Agriculture Rural Development (USDA RD), HUD, Internal Revenue Service (IRS), other state agencies and internal agency personnel.
• Enters property information into program databases to maintain accurate information on program participants and to track compliance activities.
• Manages a travel budget associated with the expenses of on-site reviews and travel.


The requirements listed below are representative of the knowledge, skills, and/or abilities required.

Education and Experience:
• High School Diploma or GED.
• Post-high school certification preferred, especially a Bachelor’s Degree in business, finance or related field.
• Minimum of one year of related experience.
• Possession of a current Housing Credit Certified Professional Certificate and UPCS Certification is a plus.

The above qualifications express the minimum standards of education and/or experience for this position. Other combinations of education and experience, if evaluated as equivalent, may be taken into consideration.

Knowledge, Skills, Abilities, and Competencies:
• Knowledge of the LIHC program, the Multifamily Tax-Exempt Authority Program, UPCS regulations, tenant requirements from the US Department of Housing and Urban Development, and property management or the ability to learn and apply.
• Knowledge of the HOME, NHTF and Competitive Grant programs or the ability to learn and apply.
• Ability to read and interpret complex regulations, laws, agreements, and organization materials.
• Excellent verbal and written communication skills.
• Strong interpersonal skills; builds and maintains positive relationships with internal and external constituents.
• Maintains credibility through sincerity, honesty, and discretion.
• Ability to handle private, personal information in a confidential manner.
• Ability to exercise good judgment in decision-making
• Ability to adapt to frequent procedural changes.
• Exercises good and consistently fair judgment, courtesy, and tact in dealing with others in giving and obtaining information.
• Strong organizational skills.
• Ability to organize and prioritize work effectively.
• Strong time management skills; uses time effectively; consistently meets deadlines.
• Documents regularly, thoroughly, accurately, and completely.
• High level of detail and accuracy.
• Computer literate; proficient in Microsoft Word, Excel, Outlook, and the internet; able to effectively adapt to and use other computer systems as needed for daily activities.

Special Demands:
The special demands described here are representative of those that must be met by a staff member to successfully perform the essential functions of this job.
• Current, valid driver’s license from domicile state and the ability to drive.
• Regular in-state travel, including overnight travel (up to 75%).
• While performing the duties of this job, the employee is regularly required to sit; stand; use hands to finger, handle or feel; and talk and hear.
• The employee is occasionally required to walk; reach with hands and arms, and stoop, kneel, or crouch.
• Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:
• A valid driver’s license
• For the past five years, the candidate’s driving record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations


BENEFITS: THDA offers an excellent benefits package: medical, dental, vision, and life insurance options; disability insurance; retirement plans; flexible benefit pre-tax accounts for medical, dependent care, transportation, and parking; annual leave and sick leave that begin accruing after the first month of employment; and 11 paid holidays per year. We also offer work-life balance opportunities through alternative work schedules, flexible schedules, and telecommuting.