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Documentation of Resident Infractions
August 29, 2018
10:00 am - 11:30 am EST
(9:00 am - 10:30 am CST)
SAHMA Members: $95
In this webinar, participants will learn the proper methods of documenting resident files for any type of tenant violations. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff, and corporate level property management staff. Topics covered in this Webinar:
- Resident harassment/bullying
- Assistive animal infractions
- Pet violations
- Unauthorized occupants
- Damages found during inspections
- Non-payment of rent
- Repayment agreements
- What to say (and what not to say) when documenting violations
Trainer: Heather Staggs, S.T.A.R. Momentum Training and Consulting, LLC
This class offers 1.5 hours of continuing education credits
Cancellations: Must be received in writing by end of day the Monday prior to the event to receive a refund less a $25 fee. After that date, only substitutions may be made. NO SHOWS ARE RESPONSIBLE FOR FULL REGISTRATION FEE!
Confirmation: If you do not receive an email confirmation of your registration, contact the SAHMA office.
Questions: Call SAHMA at 800.745.4088 or email email@example.com