Documentation of
Resident Infractions
Wednesday, July 20, 2022
10:00 - 11:30 am EST
(9:00 - 10:30 am CST)
Webinar Training
Fees:
SAHMA Members: $95
Non-members: $195
Description:
In this webinar, participants will learn the proper methods of documenting resident files for any type of tenant violations. We will discuss a series of different infractions, the types of documentation needed and the proper language to use when documenting your resident files. You will learn what documentation really makes a difference to a judge if you are ever faced with a court appearance and/or evicting a resident. This webinar is ideal for site managers, compliance staff, and corporate level property management staff.
Topics covered in this Webinar:
- Hoarding
- Resident harassment/bullying
- Assistive animal infractions
- Pet violations
- Unauthorized occupants
- Damages found during inspections
- Non-payment of rent
- Repayment agreements
- What to say (and what not to say) when documenting violations
Trainer: Heather Wezensky, S.T.A.R. Momentum Compliance Consulting, a Division of Seldin Company
This class offers 1.5 hours of continuing education credits
Cancellations: Must be received in writing by end of day 2 business days prior to the event to receive a refund less a $25 fee. After that date, only substitutions may be made. NO SHOWS ARE RESPONSIBLE FOR FULL REGISTRATION FEE!
Confirmation: If you do not receive an email confirmation of your registration, contact the SAHMA office.
Questions: Call SAHMA at 800.745.4088 or email info@sahma.org
Each participant must be registered. The online training credentials received are for the registrant's use only and should not be shared with others.
*Space is limited. Registration is on a first come, first serve basis. This webinar is subject to cancellation if minimum number of registrations is not received.