Start Date: 12/8/2022 10:00 AM EST
End Date: 12/8/2022 11:30 AM EST
Interviewing Applicants for
Move-In: All Programs
Thursday, December 8, 2022
10:00 - 11:30 am EST
(9:00 - 10:30 am CST)
SAHMA Members: $95
Trainer: Gwen Volk, gwen volk INFOCUS, Inc.
Whether your property is HUD, Tax Credit, RD, HOME or Bond, learn how to effectively and efficiently conduct the all-important applicant interview to ensure that assistance goes to families who are qualified and/or protect your owners credits. This webinar covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. Includes tips on interviewing applicants face to face, by telephone and via a virtual app and interviewing persons with various types of disabilities. Participants will apply what they are learning through in-class polls on common situations they encounter.
This class offers 1.5 hours of continuing education credits
Cancellations: Must be received in writing by end of day 2 business days prior to the event to receive a refund less a $25 fee. After that date, only substitutions may be made. NO SHOWS ARE RESPONSIBLE FOR FULL REGISTRATION FEE!
Confirmation: If you do not receive an email confirmation of your registration, contact the SAHMA office.
Questions: Call SAHMA at 800.745.4088 or email email@example.com
Each participant must be registered. The online training credentials received are for the registrant's use only and should not be shared with others.
*Space is limited. Registration is on a first come, first serve basis. This webinar is subject to cancellation if minimum number of registrations is not received.