Emotional Intelligence:
It Can Make OR Break You!
January 16, 2019
10:00 am - 11:30 am EST
(9:00 am - 10:30 am CST)
Webinar Training
Fees:
SAHMA Members: $95
Non-members: $195
Description:
Webinar 1 of 3 of the It Really is ALL About Leadership: This is for YOU! webinar series (each webinar sold separately).
Now more than ever, all staff in Affordable Housing settings must be high performers. Developing Emotional Intelligence skills is the answer. Emotional Intelligence (EI) is NOT a fad – it is here to stay. EI is twice as important as academic or technical knowledge for success at work. Evidence shows there is a direct link between EI and job performance. We will share firsthand examples of the power of increased staff EI in our unique housing arena.
Because Emotional Intelligence is a skill set, you can improve it! You can use this understanding of emotions to relate better to other people, make better decisions, manage difficult situations and conversations as well as identify problems before they escalate.
Trainers: Walter Coffey & David Sprowl, WD International Consulting
It Really is ALL About Leadership: This is for YOU! Webinar Series (each webinar sold separately)
This series of three monthly webinars will prepare you for the everchanging landscape in Affordable Housing. We will give you tools and strategies that will support you in better serving your residents and organization.
In the workforce today, all staff are expected to be effective leaders, no matter their title or job role. This is especially true in Affordable Housing communities where there are fewer staff than in other senior living settings. There are more and more residents from different backgrounds and cultures. Also, they exhibit more chronic diseases, mental health, and dementia issues, both diagnosed and undiagnosed. Staff must be prepared to utilize effective leadership skills in order to address the needs of a more diverse resident population.
Upcoming Series Webinars (each sold separately)
Developing & Using Coaching Skills in Daily Interactions Webinar
February 13, 2019 - Click here for more information
You As A Leader: It ALL Goes Back to Relationships Webinar
March 13, 2019 - Click here for more information
This class offers 1.5 hours of continuing education credits
Cancellations: Must be received in writing by end of day the Monday prior to the event to receive a refund less a $25 fee. After that date, only substitutions may be made. NO SHOWS ARE RESPONSIBLE FOR FULL REGISTRATION FEE!
Confirmation: If you do not receive an email confirmation of your registration, contact the SAHMA office.
Questions: Call SAHMA at 800.745.4088 or email info@sahma.org