Compliance Monitor, Rental Asset Management
Compliance Monitor, Rental Asset Management
3/28/25 | NC Housing Finance Agency | Raleigh, NC
Description
Overview
At NCHFA, we provide safe, affordable housing opportunities to enhance the quality of life of North Carolinians. We are a self-supporting public agency that, since its creation by the General Assembly, has financed more than 310,700 affordable homes and apartments.
Residency
Must be a resident of North Carolina
Location
Remote/Hybrid allowed
Group
Rental Programs
In-office Requirements
Occasional in office as required
Grade Level / Salary Range
NC13 / $57,220 - $69,737
Main Objectives
1. Desk Audits
- Reviews documentation provided by property owners/management agents on non-complex properties to determine compliance with program requirements such as income limits, rent restrictions and tenant eligibility.
- Identifies non-compliance issues and makes recommendations for corrective action.
- Communicates with property owners/management agents regarding compliance status and needed corrective action.
2. Property & Unit Physical Inspections
- Performs on-site inspections of non-complex properties and units to determine compliance with program requirements and inspection standards related to overall condition, safety, sanitation, maintenance and repairs.
- Identifies inspection non-compliance, makes recommendations for corrective action.
- Communicates with property owners/management agents regarding inspection compliance status and any needed corrective action.
3. Asset Management System (AMS) Data Integrity
- Monitors data integrity of AMS data fields in the course of performing desk audits and on-site inspections, focusing on accuracy and completeness.
- Identifies AMS data discrepancies, makes recommendations for corrective action.
- Communicates with property owners/management agents regarding data integrity issues and any needed corrective action.
4. Regulatory Compliance and Reports
- Stays abreast of regulatory requirements in the course of performing desk audits and on-site inspections, focusing on compliance with regulatory documents such as the Qualified Allocation Plan (QAP), Land Use Restriction Agreement (LURA), and HOME written Agreement, to ascertain compliance with requirements imposed by each funding source.
- Reviews Annual Owner Certifications (AOCs), and other data and documentation uploaded into the Asset Management System (AMS) related to property specific household eligibility, household incomes, rents charged to tenants, and utility allowances to determine if regulatory requirements are being followed.
- Identifies regulatory issues, makes recommendations for corrective action to restore compliance.
- Communicates with property owners/management agents regarding regulatory compliance issues and any needed corrective action.
5. Technical Assistance
- Provides technical assistance on asset management and general rental compliance topics of a basic or fundamental nature related to regulatory requirements, property operations best practices, and NCHFA data and documentation requirements via providing telephone or written correspondence, as well as engaging with participants at trainings and meetings.
- Communicates with property managers/property owners regarding technical assistance of a basic or fundamental nature.
6. Training design, content creation and facilitation
- Participates in training planning and content creation for property owners, management agents and stakeholders on asset management and general rental compliance topics such as regulatory requirements, property operations best practices, and NCHFA data and documentation requirements by attending training planning meetings, and making recommendations to senior team members and supervisor about changes/updates.
- Attends trainings to increase proficiency of Asset Management policies and procedures relevant to the training topics and to increase experience working in a training environment.
- Serves as a junior facilitator, presenting training on policies and procedures on topics that are basic or fundamental and answers general non-complex questions as it relates to the applicable training topics.
7. Focus Areas
Asset Management and Compliance team focus areas include: physical inspections / construction/building code, financial statement review and analysis, financial processing (rents and reserves), coordinating public training events, updating of policies / procedures, reviewing management documents, approving utility allowances, performing federal reporting, reviewing annual owner certifications, monitoring Supportive Housing, and workouts of troubled properties which are essential to carrying out regulatory obligations imposed by funding sources, and promoting regulatory compliance of partners.
- Maintain good understanding of the fundamental requirements of all team focus areas.
- Has intermediate proficiency in specific focus areas assigned by supervisor, by working in the focus areas as a contributor, through continued training, taking classes, and reading resource materials, following a training plan approved by supervisor.
- Works as a contributor in specific focus areas for which there is aptitude and affinity, as assigned by supervisor.
Requirements
Education & Experience*
Bachelor’s Degree in Business Administration, Real Estate, Finance/Accounting or a related field and 2+ years of experience in the Fundamentals of affordable rental housing, such as: affordable rental housing management, occupancy compliance, asset management, and rental housing physical inspections.
Required Certifications:
One or more basic TC Certification (C3P, SHCM, TaCCs, or TCS)
NSPIRE Certified
Preferred Certifications:
Rural Development Certification (STAR, etc.)
Section 8 Certification (COS, CPO, etc.)
Blended Compliance Certification, (BCD, other examples)
Grow America Rental Housing Development Finance Professional
Required Classes:
LIHTC Compliance 101
LIHTC Advanced Compliance
Fair Housing (generic)
DHHS Targeting and Key/V&R OR Supportive Housing Compliance
Preferred Classes:
DHHS Targeting and Key/V&R OR Supportive Housing Compliance
*Will consider an equivalent combination of relevant education and experience*
Knowledge, Skills, & Abilities
- General knowledge of Federal (HUD and RD) and state affordable rental housing regulations, HUD occupancy requirements, HUD physical condition standards, general knowledge of Fair Housing, and additional requirements depending on assigned focus area(s).
- Intermediate knowledge Excel, Microsoft Word, Excel, Outlook; good knowledge of PowerPoint.
- Solid written and verbal communication skills and proven ability to work in a team environment.
- Strong time management skills and attention to detail (including thoroughness and accuracy).
Salary is commensurate with relevant education and experience.
Job Details
Benefits
Major Medical > Dental> Vision> Health Care FSA> Dependent Day Care FSA> Cancer> Critical Illness> Disability (long and short-term) > Voya Travel Assistance> Term Life> Accidental Death & Dismemberment> Accident> Voluntary 401k & 457> Teachers’ and State Employees Retirement System (PENSION!) > Continuing Education> Professional Development> Annual Longevity Check (at service milestones)
Paid Time Off: 12 holidays + Accrued Vacation> Sick> Personal> Community Service/Parental> Personal Observance> Bereavement>FMLA> Family Illness Leave> Paid Parental Leave
Job Number
250 & 295
Closing Date
Open Until Filled
Resume
Required
Contact
https://www.nchfa.org/JobApplication/Application/JobDetails/247
