Reminder of Procedures in the Event of Resident Displacement and/or Property Damage
You are receiving this notice as your property may be in the path of Hurricane Eta. Due to the projected severity of Hurricane Eta, we encourage you to follow the direction of local emergency management officials in terms of property and resident preparation and evacuation.
Reminder of Procedures in the Event of Resident Displacement and/or Property DamageYou are receiving this notice as your property may be in the path of Hurricane Eta. Due to the projected severity of Hurricane Eta, we encourage you to follow the direction of local emergency management officials in terms of property and resident preparation and evacuation. If you feel that property residents are at risk, you should take the necessary steps to evacuate residents prior to impact, in compliance with local emergency management officials to ensure residents are safely placed.
The Office of Multifamily Housing has recently established a national Multifamily Housing Disaster Team (MFDT) for a coordinated consistent response to disaster events. The team is in its infancy; but, ready and available to provide technical assistance and support as you navigate through the aftermath of the event. If you have any questions or need assistance, please reach out to the email mailbox address firstname.lastname@example.org and a member of the MFDT will reach out to assist. Please include your preferred method of contact in your request along with your concern/need.
In this event, the Multifamily Regional Office will conduct the initial/preliminary assessment. Please send your assessment reports directly to: DamageAssessmentsFlorida@HUD.
We want to remind you of the procedures and tools available for owners and residents impacted by disasters. This information will make post-recovery efforts go more smoothly if an event occurs that impacts your residents and/or your property. A website has been established with information and guidance in the event of a storm event or disaster. HUD encourages you to review this material before an event occurs. The website, Multifamily Housing Guidance for Disaster Recovery, can be accessed at: https://www.hud.gov/program_
Following an event that impacts residents and/or properties, HUD has reporting obligations on the impact of disaster events for all multifamily housing HUD insured and/or assisted properties. It is most convenient for all parties if Owners and Agents proactively report to the Department. Owners are encouraged to complete and forward a Preliminary Damage Assessment (Exhibit A3, Chapter 38) to the Department. A fillable sample is attached for your convenience. Impact assessment reporting begins immediately following an event, therefore, if you proactively report, the Regional Office or MFDT should not have to reach out individually to each property.
Please note that a report of “no damage/impact” is needed as well, this will allow for a more efficient use of staff resources for outreach to owners/agents where no assessment information has been received.
Updated reports should be submitted as additional information is available concerning household/unit displacement or regarding the level/amount of damage sustained.
With many disaster events, there is a need for temporary housing for survivors displaced from their primary residence. Vacancy or potential resource information is shared with our partners that assist survivors with locating temporary housing. Vacancy/potential resource information should be submitted to the email/mailbox address above. It would be beneficial for the information to be submitted in table or Excel in the following format. A sample of the data points is included below, and a sample format is attached.
In the event your property is impacted by the disaster event, please note, the property owner is responsible for:
- Ensuring that the property and records are secured, and that residents' possessions and valuables are secured and protected to the greatest extent possible.
- Contacting FEMA for on-going guidance and assisting residents with registering with FEMA through 1800-621-FEMA (3362), or www.fema.gov.
- Applying for assistance with FEMA, Small Business Administration, Housing Finance Agency and others.
- Providing a status report for the residents and property condition.
- Ensuring that residents provide EMERGENCY contact numbers.
- Determining the extent of damage, security needs, resident property protection needs, etc.
- Contacting the property's insurance provider to apply for property and business interruption claims.
- Maintaining inventory of all residents, property, phone numbers, mailing address, and emails.
- Determining which residents have been displaced due to unit damage or a failure of a major building system such as the electrical system, etc.
- Providing a Displacement Notice to all household/unit that are displaced. Notice requires HUD approval prior to issuance.
- Providing a rent roll (as of event date) notating displaced household/unit and a copy of the displaced unit/household tracking report.
- REMINDER TO OWNERS IN IMPACTED AREAS: Owners should not evict tenants from their unit to make disaster related repairs.
The Department encourages you to revisit the instructions provided in Chapter 38 of Handbook 4350.1 for related Emergency/Disaster Guidance. Other Important Contact Information:
- Federal Emergency Management Agency (FEMA) 1-800-621-3362 – https://www.fema.gov/
- American Red Cross - http://www.redcross.org 1 800 RED CROSS (1-800-7332767)
§ Florida Emergency Information Hotline: 1-800-342-3557
§ Information on shelters, road closures, and evacuation routes. http://www.floridadisaster.org
§ Salvation Army- http://www.
§ Department of Agriculture's Rural Housing www.rd.usda.gov/fl (352) 338-3402
§ Florida Housing Finance Corporation http://www.floridahousing.org/
As always, your attention and assistance are greatly appreciated and please do not hesitate to reach out to the mailboxes/email addresses above if the Regional Office or MFDT can be of any assistance.
Please submit the requested Preliminary Assessment document to the mailbox/email address above within 48 hours of event impact/occurrence.
Potential Resource/Vacancy Information Data Fields –
|State||County||HUD Property ID||Property Name||Street Address||City||Property Phone||Total Vacancies||Vacant 0 BR||Vacant 1BR||Vacant 2BR||Vacant 3BR+||Vacant 4BR+|