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NAHMA HUD Update: Retro-Active Gross Rent Changes not processing in TRACS at this time

Below, please find information from HUD regarding a TRACS system issue related to certain retro-active gross rent changes.
 
RETRO-ACTIVE GROSS RENT CHANGES (GRC) NOT PROCESSING IN TRACS AT THIS TIME
 
Issue/Problem
 
There is a recent system issue where certain retro-active (only) MAT70 GC certifications are submitted, but no fatal errors are returned/generated.
 
Retro-active GRCs are GRC transmitted to TRACS after the contract anniversary.

Instead, an internal programmatic system error (PSFERR) is issued stating “Occurrence of Certified Household already existed when CREATE attempted. POTENTIAL DATABASE CORRUPTION CONDITION HAS BEEN DETECTED.”
 
Next Steps/Resolution
 
A Change Request (CR) has been created and approved to address the issue and is scheduled to be implemented on May 31, 2019, after industry testing of the proposed software update.
 
Per Multi-Family Housing direction, please hold any retro-active GRCs and submit after May 31, 2019.  
 
Thanks
 
Lanier M. Hylton


Juliana Bilowich, Manager of Government Affairs
National Affordable Housing Management Association
400 N. Columbus St., Suite 203, Alexandria, VA 22314
Phone 703-683-8630, ext.116 Email jbilowich@nahma.org, Website www.nahma.org
NAHMA is the leading voice for affordable housing management, advocating on behalf of multifamily property managers and owners whose mission is to provide quality affordable housing.

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