Session Descriptions & Speaker Bios

Alabama State Meeting for Affordable Housing Session Descriptions:

AHFA 101... LIHTC Compliance 
Learn State Specific Guidelines to keep your LIHTC, HOME, & BOND Properties in Compliance.

Be the STAR ... Start Talking About Repayments!
If you've ever worked on an EIV Discrepancy and then thought, now what - this session is for you. We will discuss how to determine what the resident owes and how to develop a repayment agreement that is in compliance. We will review what HUD requires in a repayment and how to manage them effectively. 

Crime Prevention through Environmental Design in the Multifamily Environment
Crime Prevention through Environmental Design (also known as CPTED) has long been recognized worldwide as a best practice to prevent criminal and antisocial activity. Join CPTED expert Janine Heiner Buchanan for an eye-opening exploration into how the physical environment impacts human behavior. In this session, you will learn how simple, yet effective concepts such as Natural Surveillance, Territorial Reinforcement, Natural Access Control, and Property Image can be used to deter crime in the multifamily environment. Numerous examples, including photos, maps, and real-life stories from real apartment properties bring the subject matter to life, opening up a new way of looking at your property, identifying vulnerabilities and identifying practical, affordable, immediate solutions to difficult problems. New technology solutions will also be briefly covered. 

Dementia Ready for the Afterglow
This session will help those understand, recognize and communicate with those who suffer from all forms of Dementia. New research will be discussed. We will also discuss dementia issues surrounding residents in your facilities, so bring your questions to the session.

FAST Act and Streamlining - Are They For You? 
Participants in this session will take a look at the multifamily provisions of the FAST Act and Administrative Streamlining rules. We will discuss the pros and cons of both of these HUD programs to determine if they are or are not a fit for your property and your residents. 

How to Create a Smoke-Free Environment at Your Community Panel
Join us as we discuss creating, implementing, and enforcing a smoke free housing you can create a successful program that your residents will support. 

Landlord Tenant Law and the Successful Eviction
Attorney Sarah Taggart will share over a decade of experience filing successful evictions. This session will discuss recent state law changes to the eviction and default process and will also discuss strategies to deal with "conduct-based" lease violations, including bedbugs, hoarders, and chronic noise violators. 

LIHTC: Calculations and Verifications...The Magic Numbers
Unemployment income, Self Employed, Tips, SS/SSI income, Assets, and the list goes on. There are so many different types of income, how do you calculate each of the types, what verifications are needed?  These are the questions we work with every day in the LIHTC world. Anita will take us through the different calculations and verifications that are needed to help us be accurate.  We will walk through multiple examples and possibly throw in a few math problems to figure out.

LIHTC: Program Requirements - How to Get It Right
What does the Tax Credit Program require for the owner and management in order to keep the property in compliance?  That's what we'll discuss in this session.

LIHTC: The ABC’s of Student Rules
When is a student eligible to live in a LIHTC unit? Is it a father of 2? A 45 year old student? What exemptions are there and who do they apply to?  There are many different types of students, some qualify and some do not, you need to know which does and which does not.  This session will go through all student exemptions and how to determine who and who cannot live in a LIHTC unit.  Make sure to attend so you know the difference; avoid moving someone in who does not qualify or rejecting someone who does. 

Live Talk….Panel of Industry Experts
Our panel of industry experts will answer YOUR Affordable Housing questions and dilemmas.

REAC Updates
This session will include discussion on 2018-19 HUD REAC updates including, deficiencies of non-industry standard findings. Instructor will also address latest protocol changes along with, point values of deficiencies and how this impacts your communities score.  

Reasonable Accommodations...Are They Reasonable?
Over 50% of all fair housing complaints filed with HUD are based on disability. One reason may be that fair housing laws require landlords to accommodate residents with disabilities and accommodations vary widely. An accommodation can be anything from a companion snake to a late rent payment. In this session, we will discuss the basics of disability accommodations as well as some recent cases and more common accommodation requests. Our discussion will include: 

  • Identifying Who is Disabled
  • Deciding What Documents to Ask For
  • Using the Direct Threat Defense
  • Common Accommodation Requests

Teams Are People Too
For a community to operate efficiently, the team must operate effectively. In this session, we explore the unique relationships that impact team synergy. A 5-minute personality test will show you how to connect more successfully with your co-workers, and in turn, with your residents. This session is for everyone - bring the whole team! 

TRACS Update
Latest information and industry updates related to TRACS voucher processing. 

Uncluttered Lives/Hoarding and the Signs
“Uncluttered Lives of Rodeo Drive”
This session will help you understand what hoarding is, how to recognize it and what you can do about it.  

Walk with Confidence: Reviewing and Resolving Income Discrepancies
Do you look at the EIV Income Discrepancy report and wonder what in the world it actually means? Are you unsure of exactly what documentation you need to resolve these discrepancies and how to figure out where the discrepancy even comes from? This session provides a detailed analysis of income discrepancies and a step by step method to resolve them so you have one less thing to worry about! 


Speaker Bios:

Abbey McManus
Community Representative, Bradford Health Services
Ms. Abbey McManus serves as Community Representative for Bradford Health Services. She spearheads local outreach efforts in the Birmingham area including educating the community on substance related issues, and working with families that have a loved one struggling with addiction. She grew up here in Birmingham and graduated from Auburn University. She lives in Homewood and is passionate about bettering the Birmingham community to be safer and healthier. 

Angelita Fisher
Attorney, Law Office of Angelita E. Fisher
Ms. Angelita Fisher is a graduate of the University of North Alabama in Florence, Alabama and Mississippi College School of Law in Jackson, Mississippi.  After law school, she clerked for the Honorable U.S. District Judge Glen H. Davidson in the Northern District of Mississippi.  Following her clerkship, Ms. Fisher was asked to join King & Ballow, a Nashville Labor and Employment law firm where she worked 14 years – seven of which as a partner. In May, 2016, she left King & Ballow to open her own firm.  Her practice focuses on defending companies in employment and fair housing issues. Ms. Fisher represents companies in front of the U.S. Equal Employment Opportunity Commission and the U.S. Department of Housing and Urban Development as well as federal and state courts and human rights agencies.  She is a frequent speaker on all topics relating to employment and fair housing laws.  She also regularly conducts webinars and in-house training.  Ms. Fisher is licensed to practice law in Alabama, Mississippi, Tennessee and Texas. 

Anita Moseman
President, Monfric Realty, Inc.
Ms. Anita Moseman is President for Monfric Realty, Inc., a property management and consulting firm based in Grand Junction, Colorado. She is also a partner in HCP, a training and consulting firm based in Orange, California. Ms. Moseman holds the following certifications:  NAHPe, SHCM, CPO, FHC, and RAM. She is a national trainer and has trained the RAM certification course, marketing, occupancy courses, tax credit courses and organizational courses for Multi Housing World, various AHMAs, the National Association of Homebuilders, Federal and State Agencies, and other associations and management companies. In addition, she has trained different government organizations in the Contract Administrator Course. She has served on the Board of Governors of RAM, as a board member of Rocky AHMA and as a technical advisor for SHCM and HCCP.  Ms. Moseman has been recognized by various AHMA’s for her excellence in training and has been awarded the Clive Graham Memorial Award in recognition of Outstanding Service to the Affordable Housing Management Industry.

Cade Barrett
Internal Auditor II, Alabama Housing Finance Authority
Cade Barrett has been a  compliance auditor at the Alabama Housing Finance Authority for fourteen years. 

DeAnna Baker
Lead Voucher Specialist, Navigate Affordable Housing Partners 
Ms. DeAnna Baker started her career at Navigate more than 14 years ago in the Voucher department. She has worked her way up from processor, to trainer and now leads an extraordinary team of talented individuals each day as the Lead Voucher Specialist. In the 14 years spent in the industry, Ms. Baker has gained extensive knowledge of the voucher process as well as the functions of TRACS. She participates in TRACS Industry group, conducts internal and external trainings for property and agents as well as leading internal trainings for industry topics as needed. 

Ezra Jordan
Attorney at Law

Gina Germany
President/Owner, Touching Hearts Senior Care
Ms. Gina Germany, President of Touching Hearts Senior Care, opened the doors of her senior care business on August 1, 2007.  After many years of working in the non-profit arena and raising funds for charity, she happened across an agency that assisted seniors with chores and activities of daily living.   After much research, Ms. Germany moved from Las Vegas in 2007 where she was the Executive Director of American Cancer Society and created Touching Hearts Senior Care.  She became a Certified Senior Advisor through the Society of Senior Advisors in 2009.  Ms. Germany possesses two degrees from Rogers State University in Claremore, OK. Because of Ms. Germany’s education and experience in community development, she has been able to identify needs in our senior community that have not currently been provided.  Issues such as, transportation from the hospital, patient navigation, case management and more. Ms. Germany has created programs such as the Welcome Home Program to provide transportation, case management to help our elderly navigate through our society’s complex systems, i.e., Social Security, Medicare, Medicaid, Veterans Administration, and Long-Term Insurance.  Ms. Germany has also created a 501c3 organization, Gulf Coast Senior Services, to address the Alzheimer’s/Dementia issues in the Gulf Coast area.  Because of her passion to help our elderly with this critical need, Ms. Germany recently traveled to Philadelphia to become a Certified Dementia Practitioner. 

Ian Patton
Regional Manager , SPM, LLC 

Janine Heiner Buchanan
Managing Director, SafeWays, Incorporated
Ms. Janine Heiner Buchanan has been involved in community development and community safety since 2000. During a decade of working in commercial real estate as a national commercial underwriter for First American Title Insurance Company and as President and CEO of Service First Title & Escrow, LLC, she provided property and legal research support to the University of Memphis' Center for Community Building and Neighborhood Action (CBANA). She later joined CBANA full-time to help complete a comprehensive property condition, community assets, and public safety survey and analysis of the 53-square mile Memphis Aerotropolis for the Greater Memphis Chamber. In 2013, Ms. Heiner Buchanan joined SafeWays as Senior Analyst and Director of Property Research and was the architect of the property inspection protocols and certification standards for SafeWays' proven crime-reduction and prevention program. After a short time spent further refining her approach to place-based community safety strategies and interventions while leading the Family Services Department at Habitat for Humanity of Greater Memphis, she returned to Safeways as its Managing Director to bring the Safeways Certification Program to scale in Shelby County, Tennessee and beyond. In addition to maintaining a license to practice law in the State of California, Ms. Heiner Buchanan is certified as a Master Home Environmentalist by the American Lung Association, as a Crime Prevention through Environmental Design (CPTED) Specialist by the American Crime Prevention Institute and has attained the CPTED Professional Designation from the National Institute of Crime Prevention. She is passionate about sharing CPTED philosophies and strategies with others to reduce blight and crime and improve community safety. 

Jeff Hines
Compliance Auditor, Alabama Housing Finance Authority
Jeff Hines has been a compliance auditor at the Alabama Housing Finance Authority for four years.

Jeffery West
Senior Field Inspector, Red Mountain Inspection Services, Inc. 
Mr. Jeffrey West has over 20 years experience working with Affordable Housing Management companies throughout the Southeast.  He conducts Pre-REAC Physical Inspections, Mock REAC Inspections, REAC Inspector Shadowing and provide assistance for REAC appeals or database adjustments.  Mr. West has conducted 70,000 Pre-REAC and Annual unit Inspections in 35 states and has recently completed Tax Credit Physical Inspections using the UPCS protocol on over 100 properties for a State Housing Finance Agency.

Jennifer Scott
Compliance, SPM, LLC

Joshua Richards
Vice President, 550 Construction, LLC
Mr. Joshua Richards graduated from Bradley University in Peoria, IL double majoring in Communications and Multimedia. Before joining 550 Construction, LLC in 2009, he co-authored training presentations for Caterpillar®, was ranked in Top 10 performers from  2000 to 2003 for the Midwest Finance in Sales in the automotive industry and was previously a computer programmer. Mr. Richards is a Jeffrey Gitomer Certified Advisor (2016 to Present) and is currently Vice President of 550 Construction, LLC. 

Joyce Rowe
Quality Assurance Assist. Director, SPM, LLC
Ms. Joyce Rowe currently works as a Quality Assurance Assist. Director for SPM where she assists with manual development for SCs, training of new and current SCs, and complete QA reviews.  Her previous areas of experience include hospice social work; social service program; development for a non-profit;  supervision in therapeutic foster care, SNAP, child welfare, and TANF; program supervision in SNAP and child welfare. She has also previously had experience as a grant writer/manager for a non-profit; Director of a domestic violence shelter; trainer for therapeutic/regular foster parents and the state food stamp program. As well as an adoption social worker; state consultant for the TANF program; assistant social worker and activity coordinator for a mental health residential facility. 

Lemeshia Chambers
Market Director, Behavioral Health Service Line, Brookwood Baptist Health
Ms. Lemeshia Chambers is currently the Market Director for the Behavioral Health Service Line at Brookwood Baptist Health. She has been in the field of healthcare marketing for over 9 years. She received her Bachelor's in Social Work from the University of Alabama at Birmingham and her Master's degree from the University of Alabama. Ms. Chambers is currently a Public Health PhD candidate at Walden University w/ a focus in Community Health Education. She is conducting research for the field of public health and hopes to successfully add to the body of literature related to alcohol use in Assisted-Living communities by older adults. Her passion is to help those individuals with diagnosed mental health and substance use disorders, and their families, understand their conditions and live productive, healthy lives, despite the circumstances that they may be facing. 

Lia Nichole Smith
VP of Education and Performance, ApartmentRatings and SatisFacts
Ms. Lia Nichole Smith is the VP of Education and Performance for ApartmentRatings and SatisFacts. She has proven experience in solving challenges for conventional, affordable, senior and student communities. Before coming to ApartmentRatings and SatisFacts, Ms. Smith was the Director of Marketing and Training at SPM Property Management where she constructed their first-ever online learning academy and developed and managed the organization's resident feedback program. 

Randall Martin
Territory Sales Manager, Chadwell Supply
With over 12 years of HVAC experience both commercially and residentially, Mr. Randall Martin offers a vast knowledge of HVAC systems and their components. He started working for an HVAC company at a young age and then moved into apartment maintenance. Mr. Martin started his career with Colonial Properties as a Maintenance Tech and finished his career with Arlington Properties as a Regional Maintenance Supervisor. 

Sarah Taggart
Attorney, Sarah Taggart, P.C.
Ms. Sarah Leopold Taggart graduated Phi Beta Kappa and magna cum laude from the University of the South in Sewanee, TN.  She attended Washington University School of Law in St. Louis, Missouri on a full academic scholarship.  She returned to her hometown of Huntsville, Alabama, after graduating law school and founded the law firm of Sarah Taggart, P.C.  Her law firm is a boutique practice which is specifically tailored to meet the needs of residential and commercial landlords throughout the state of Alabama. She is a frequent lecturer throughout the state on issues pertaining to landlord-tenant law and actively practices law in all 67 Alabama counties. Ms. Taggart is on the board of the Alabama Apartment Association. She is the author of “The Alabama Landlord” - a monthly educational blog and newsletter with a statewide readership. She has also authored a widely popular Alabama-specific book of forms for the Alabama landlord.

Sonja Horn
President, DASH Compliance/Marcrum Management Co.
Ms. Sonja Horn is the president and founder of DASH Compliance consulting company.  She also works as the Director of Compliance for Marcrum Management Company out of Birmingham, AL.  Ms. Horn started her more than 20 years in the affordable housing industry as an on-site manager and knows first-hand the challenges that both managers and owners face in the ever-complex world of HUD and tax credit compliance.  She is the VP of Education for SAHMA and sits on the Board of Directors.

Tonya Balducci
Quality Assurance Director, SPM, LLC
Ms. Tonya Balducci received a Bachelor of Social Work in 1996 from the University of Alabama and is a licensed social worker in the State of Alabama. She worked in the social services field for two years as a case manager for mentally ill adults before she began her career in Senior Housing in 1998. Ms. Balducci worked as a Service Coordinator for two senior apartment communities for six years. She was offered the position of Quality Assurance Director for SPM in 2005. Since that time she has developed the Service Coordinator Division of SPM which provides training, clinical direction, and leadership for thirty-three Service Coordinators in four different states. She was instrumental in the formation of the AASC-Alabama chapter and served for six years on the Board of Directors for the American Association of Service Coordinators. 

Vernell Callahan
Navigate Affordable Housing Partners

Vickie Bell
Corp. Training Specialist, Navigate Affordable Housing Partners
Ms. Vickie Bell currently holds the position as Corporate Training and Education Specialist for Navigate Affordable Housing Partners, Contract Administrator for the states of Alabama, Mississippi, Connecticut, and Virginia.  Notable is her 38 years plus in the housing industry.  She is a former HUD REAC Inspector and Real Estate Broker.  Ms. Bell currently holds several professional designations including – FHC, HCCP, SHCM, CPO, CMM, CHM, TCS, Site Base Budgeting, HCV Specialist, Housing Choice Voucher Specialist.  Ms. Bell is the State of Alabama SAHMA Elderly/Disabled Committee chair, a member of Toastmasters International and the American Society of Training and Development. She also conducts a YouTube video series entitled “Tuesday Tips”, which distributes helpful industry compliance information.