Add-On: Service Coordinator Workshop


MOBILE, AL ·   Wednesday, April 15th
Renaissance Mobile Riverview Plaza Hotel | 64 South Water Street, Mobile, AL 36602 | (251) 438-4000
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SAHMA Member - $209
Non-Member - $309

Add-On Description:

Add-on: Service Coordinator Workshop
Trainers: Kay Quatroche, Terrill Bryant, Gina Germany, James Odon

8:00 am - 9:00 am        Add-on Course Check In & Continental Breakfast
9:00 am - 10:30 am      Creating Community
10:45 am - Noon           Empowerment, Self Advocacy and Self Determination
Noon - 1:00 pm             Lunch
1:00 pm - 2:15 pm        Dementia Ready for 2020
2:30 pm - 4:00 pm        Veteran Benefits for Seniors

9:00 am - 10:30 am - Creating Community
Trainer: Kay Quatroche, AHEPA Mgmt Company

It takes the expertise of the service coordinator, the property manager and the maintenance professional to build a community of mutual respect and support. This happens as communications become open within the staff and the staff and residents understand boundaries. An environment with mutual understanding may create an atmosphere where staff and residents feel safe in their communications.

10:45 am - Noon - Empowerment, Self Advocacy and Self Determination
Trainer: Terrill Bryant, AHEPA Mgmt Company

This session will discuss what empowerment, self advocacy and self determination are and how individuals can lose each. The steps necessary to assist individuals with regaining their sense of empowerment, self advocacy and self determination will also be explored.

1:00 pm - 2:15 pm - Dementia Ready for 2020
Trainer: Gina Germany, Touching Hearts Senior Care

This session will help you understand what dementia is and how to recognize it in your residents. We will discuss how to approach an individual with the PAC technique developed by Teepa Snow. We will also discuss the new research coming up in the future.

2:30 pm - 4:00 pm - Veteran Benefits for Seniors
Trainer: James Odom, Alabama Department of Veteran Affairs

This session will cover several topics ranging from myth vs fact concerning VA benefits to qualifications for available benefits for Veteran’s, Spouses and Survivors of Veterans. Myths concerning VA benefits include, but not limited to: VA burial benefits, healthcare and the VA “taking care” of VA survivors. In addition to dispelling myth vs fact, qualifications for benefits will also be discussed including: wartime vs peacetime service, impact of the type of death of the Veteran on benefits and income/asset limits for Non-Service Pension, with and without Aid and Attendance.


This event provides 6 hours of Continuing Education Credit. Your certificate will be available in your SAHMA web account after the event is completed.