Interviewing Applicants for Move-In
December 6, 2017
10:00 am - 11:30 am EST
(9:00 am - 10:30 am CST)
Webinar Training
Fees:
SAHMA Members: $95
Non-members: $195
Description:
Learn how to effectively and efficiently conduct the all-important (and HUD-required) applicant interview to ensure that subsidy goes to families who need it and in the correct amounts. This webinar covers how to establish rapport, gain trust, and ask the right questions in the right way while ensuring a consistent scripted approach to prevent costly fair housing mistakes. The webinar will discuss how to handle conversations that commonly occur.
Trainer: Gwen Volk, gwen volk INFOCUS, Inc.
This class offers 1.5 hours of continuing education credits
Cancellations: Must be received in writing by end of day the Monday prior to the event to receive a refund less a $25 fee. After that date, only substitutions may be made. NO SHOWS ARE RESPONSIBLE FOR FULL REGISTRATION FEE!
Confirmation: If you do not receive an email confirmation of your registration, contact the SAHMA office.
Questions: Call SAHMA at 800.745.4088 or email info@sahma.org